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Shipping an agent

13.03 · Concept

Rolling it out without a big bang

Ship to a slice of traffic and know what would make you roll back.

Canary rollout for an agent means sending a narrow, chosen slice of production traffic to the new version, watching pre-agreed health, cost, safety and task-outcome signals, then expanding or rolling back based on evidence. It limits blast radius while exposing issues that only appear under real usage.

What this lesson answers

  • how to canary release an AI agent safely
  • what metrics should trigger an agent rollback
  • how to split traffic for gradual agent rollout

Notes

Rolling out without a big bang means treating deployment as a controlled experiment, not a switch flip. Instead of sending every user to a new agent version at once, you expose it to a small slice of traffic, watch the right signals, and only expand if the evidence says it is safe. For an AI agent, that slice might be one internal team, one customer cohort, five percent of requests, or only low-risk tasks.

The mental model is a valve, not a launch button. You start with the valve barely open, compare the new version against the known-good version, and decide in advance what observations would…

Common questions

What is a canary rollout for an AI agent?
A canary rollout sends only a small, controlled portion of real traffic to a new agent version while the existing version remains available. The point is to observe production behaviour with limited risk. You compare service health, task outcomes, safety signals and cost before deciding whether to expand exposure or revert.
What should make me roll back an agent release?
Rollback should be tied to conditions agreed before rollout starts. Useful triggers include increased errors, slower responses, failing tool calls, unexpected spend, unsafe actions, worse task completion, more human escalations or visible regressions. Predefined triggers matter because incident pressure makes teams rationalise bad signals.
Does a successful canary prove the new agent is correct?
No. A canary reduces exposure and gives early production evidence, but it cannot prove correctness. Rare failures may not appear, the chosen cohort may be unrepresentative, and agent quality can degrade in ways basic infrastructure metrics miss. Treat it as risk reduction, not proof.